Disclaimer and Transparency
Our Commitment to Transparency
At Rescue Roast, our mission is simple: to make every cup of coffee count for animals in need. A portion of the proceeds from each sale is donated directly to participating animal rescue charities. These contributions help support the incredible work these organizations do in caring for and rehoming animals.
However, it’s important to clarify that while we proudly support these rescues through financial contributions, Rescue Roast is not directly affiliated with or responsible for the actions, decisions, or financial management of any participating charity. Each rescue organization operates independently, and we cannot accept liability for how they choose to manage or spend the funds they receive.
All rescues featured on our platform have applied to list with us, and we have reviewed and investigated them to the best of our ability. That said, our support does not serve as an endorsement or guarantee regarding their operations, management, or outcomes. We encourage customers and supporters to conduct their own research if they wish to learn more about any specific rescue.
Product Images & Mockups
Please note that the product images displayed on our website are mockups for illustrative purposes only. While we strive to ensure accuracy, the final product you receive may differ slightly, particularly in terms of the print size and positioning of the rescue organization’s label. These variations are a normal part of the production process and do not affect the quality of the coffee or the charitable donation associated with your purchase.
We believe in transparency and appreciate your understanding. Thank you for helping us make a difference—one cup at a time!
Please also note, that in terms of Section 43 of the Electronic Communications and Transactions Act (ECTA), 2002, all relevant information is shown and available on our website except our company registration number, which is available upon reasonable request. RESCUE ROAST is a legally registered entity, registered in SOUTH AFRICA, and adheres to any and all local applicable laws. RESCUE ROAST is also a legal and registered trademark in SOUTH AFRICA.
Customers are able to:
- Review their order before placing it
- Correct mistakes in the order
- Cancel or withdraw before final submission of the order
Pricing Errors
Rescue Roast reserves the right to cancel any order resulting from obvious pricing errors.
Product Variations
Coffee is a natural agricultural product.
Flavour profiles may vary between batches.
Limitation of Liability
To the maximum extent permitted by South African law, Rescue Roast shall not be liable for indirect, incidental or consequential damages arising from the use of its products.
Force Majeure
Rescue Roast shall not be liable for delays caused by circumstances beyond its reasonable control.
Intellectual Property
RESCUE ROAST® is a registered trademark in South Africa.
All website content, logos, branding, images and materials remain the property of Rescue Roast or its licensors.
Rescue Roast was founded with a simple mission: to support animal welfare organisations through the sale of quality coffee.
Important Clarification
Rescue Roast is not a registered charity, NPO or PBO.
Rescue Roast is a privately owned South African business.
We generate income through the sale of coffee and related products.
From this income we voluntarily support selected animal welfare organisations and rescue initiatives.
How Donations Are Determined
Donations are made at the discretion of Rescue Roast and may take the form of:
- Financial contributions
- Product donations
- Fundraising campaigns
- Sponsorships
Donation amounts may vary depending on business performance, promotions and specific campaigns.
Participating Organisations
Rescue Roast may support various animal welfare organisations from time to time.
Participating organisations may change without notice.
Verification
Where donations are publicly announced, Rescue Roast will endeavour to provide reasonable evidence of such donations.
No Guarantee
A purchase from Rescue Roast does not create a contractual obligation for a specific donation amount unless expressly stated in a specific promotion.